The Veber Promise

A 100% uptime guarantee is a bold one but one which we make because our track record proves we can. Veber’s reliable services and our continuous monitoring of our network mean we can deliver. If we fail, you will get compensation.

We have an experienced team available 24/7/365, contactable via phone and email. It’s our goal to respond within 1 hour of being notified of an issue.

We are trusted with complex hosting solutions because we have a lot of experience. We’ve been at this for a while. When our customers call, they speak directly to knowledgeable staff who have first-hand knowledge of each solution. We believe there will always be a place for personalised service.

We operate our hosting solutions out of highly resilient, top tier data centres including Telehouse in London. And, as you’d expect from a high-performance ISP, our external connectivity comes via the best bandwidth suppliers and peering within London. We ensure multiple 10 gigabit connections to each supplier to maximise performance and availability.

We choose our branded hardware on the basis of trustworthiness and performance. In our racks you’ll find products from Dell, EMC, Cisco and Juniper because it’s hardware we know we can trust.