Telehouse West London Docklands Facility
Independent client card identification access system, secure and monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance.
Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites.
Strict security processes are in place to ensure the delivery and loading of goods is secure.
CCTV coverage for the perimeter, common areas and facilities management suites
The facility continues the availability of wide connectivity to major telecoms and network service providers and offers customers connectivity to any telecom presence in the Telehouse data centres.
Hosts the London Internet Exchange peering platform allowing low-latency connectivity.
The Telehouse London Docklands site is powered by 100% renewable energy.
Telehouse West has a built-in waste heat exchange system facility to reuse lost heat and distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements.
On-site primary substation with total capacity of 50MVA with cooling and two 132kV power lines directly connected to the National Grid with two transformers providing N+N redundancy and four redundant HV power systems, from separate grids to each building on the Docklands site.
2 (N+1) redundant UPS floor by floor and redundant A & B power feeds.
Standby Generation is provided at N+1 redundancy via diesel engine driven generators. On-site fuel is stored to maintain full load operation for all generator sets for continuous running of 24 hours.
Back up deliveries are available from diverse supply depots.
There are 6 x 2.7MW chillers N 2 configuration, Room Air Conditioning Units (RACUs) to provide down-flow chilled water system at N 25%, RACU with bunded floor area, water leakage detection and monitoring.
Hot aisle/cold aisle zone design, 900mm raised floor design with airflow space to provide the most efficient cooling.
Free cooling operation in winter and maximum external ambient temperature of 35 degrees Celsius dry bulb.
Fire Detection and Suppression
The data centre area is fitted with a fully addressable 2 stage fire detection system that monitors both the under floor and the room itself.
Detectors with a 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588.
Very Early Smoke Detection Alarms (VESDA) installed throughout the facility. Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. (Dry sprinkler is the main fire suppression method employed.)
The systems are designed to minimise any possible customer disruption and to ensure that any minor problems remain localised.
- ISO 9001:2008 Quality Management Standard.
- ISO 14001 Environmental Standard and the Carbon Trust Standard.
- ISO/IEC 27001:2013 Information Security Management.
- PCI – DSS (Payment Card Industry – Data Security Standard) Attestation.
- BS 25999-2:2007 Business Continuity Management.