Myth
Buster

How do we measure uptime?

Simply put in percentage terms, the bigger the percentage the better the uptime is. Contractually Veber offer a 99.999% uptime – our network is so good that last year we actually had a 100% uptime (excluding scheduled outages).

What's good bandwidth?

Bandwidth is one of the hosting industry’s hidden problems and often isn't talked about. Bandwidth isn't all equal because cheaper suppliers often use cheap non-resilient hardware and skimp on various bits and pieces which make a network reliable. Veber only uses tier1 bandwidth providers such as NTT, Tiscali, Level3 and the like but we also use tier2 suppliers such as Cogent for "top up" bandwidth when necessary.

How important is the datacentre location you go to?

At Veber we think it's really important. You can toss up the pros and cons of using tier1 facilities in terms of cost and reliability: yes, tier1 facilities such as Telehouse, London are more expensive to host from but with the amount of infrastructure provided for power backup, air conditioning and service we've never had a single power outage or problem in our ten years of hosting.